Easy Gifts UK Ltd Privacy Notice and GDPR PolicyLast updated: 24th May 2018
Easy Gifts UK Ltd (of Third Floor, Renaissance House, The Horizon Centre, 32 Upper High Street, Epsom, KT17 4QJ) takes the protection of your data and privacy seriously. This policy outlines the personally identifiable data that may be acquired and used in the routine operations of the business and how that data is used. Easy Gifts UK Ltd is not in the business of selling, renting or trading customer, or customer contact or other personally identifiable information with other companies and will only provide any such information to suitable external companies when required to fulfil customer orders or conduct other legitimate business activities. For example, address details might be provided to a courier company to allow delivery of an order.
This policy aims to meet the requirements of the (GDPR) across all locations, employees and affiliates of Easy Gifts UK Ltd whom act as processor on behalf of our data subjects. Significant changes to data privacy laws in the EU/UK have led to Easy Gifts UK Ltd reviewing its existing policies and procedures to ensure it meets the new criteria and to safeguard our business and its customers from the latest threats towards the overall rights and freedoms of individuals.
The General Data Protection Regulation replaces the EU Data Protection Directive of 1995 and supersedes the laws of individual Member States that were developed in compliance with the Data Protection Directive 95/46/EC. Its purpose is to protect the “rights and freedoms” of living individuals, and to ensure that personal data is not processed without their knowledge, and, wherever possible, that it is processed with their consent.
The Managing Director of Easy Gifts UK Ltd is responsible for the on-going maintenance, effectiveness and ultimate alignment of this policy to fulfil our legal/regulatory requirements; and remains accountable on its overall performance.
Types of Data We Hold and Process
All sensitive electronic data held by Easy Gifts is stored on secure servers with all reasonable measures to ensure security put in place.
Client Contact Data
Easy Gifts maintains a set of client data, including contact information, within its customer relations database and accountancy system. This is used to facilitate the fulfilment of orders, provision of quotes, invoicing of orders and other such activities necessary to the provision of our goods and services. This data may also be used to communicate with you in order to maintain accuracy of details held and to pursue our goals of providing quality service to companies in the promotions industry.
‘End Customer’ Data
Data provided to us by our clients that relates to customers of that client, here referred to as the ‘end customer’, will be treated with the utmost confidentiality and will only be used as needed in the fulfilment of orders for the client company. ‘End Customer’ data will not be passed onto any external company except where required for fulfilment of orders, for example provision of name and address details to a dispatch company.
Marketing and Automated Emails
Easy Gifts may supply product/company information to industry publications such as Sourcing City and Sourcing Machine. These companies distribute market information/news to the Promotions industry using their own data and offer an easy means to opt out of the emails by clicking the ‘unsubscribe’ link at the bottom of each email.
Easy Gifts may also send automated emails directly for specific purposes such as order follow ups or email receipt acknowledgement.
The websites operated by Easy Gifts UK Ltd mat store ‘cookie’ data to allow certain functionality, including access to restricted areas of a website that are available to users who have been provided with a log in. This data may include generalised statistics on page usage but, even where a user is logged in, the data gathered is not used to monitor or record the behaviour of any one individual.
Where log-ins are provided and the required data is stored, the data in question is restricted to the use of the site in question. Log-ins must be specifically requested and provision of these is limited to people verified as members of the promotions industry. The resulting data is not shared with any other company and is only used in the processes of authenticating users of the given website.
Websites and webhosting may also automatically record a visitor’s IP address, browser type and date and time of access to specific pages. This may on occasion be used to gain statistics of site visitors from various geographic locations but is not used to identify or monitor individual site visitors.
Visitors to Easy Gifts may, on request of the password, make use of the company Wi-Fi. While Easy Gifts does not purposefully gather information on the use of this, some information may be logged automatically by the operating software of the network routers. This data may include information about the device, volumes of data used, website and applications used and the time and location of access. Easy Gifts will not access this information or provide it to another party except if legally required to do so.
Easy Gifts is fully committed to maintaining the rights of individuals to view, amend or delete their personal data, as defined under the current GDPR legislation. We reserve the right to levy a charge for this where appropriate and allowed by the Information Commissioner’s Office. If you wish to raise a request, please email firstname.lastname@example.org
This document in no way restricts your individual rights as defined in current legislation and where any conflict occurs, current legislation takes precedence.